Returns & Cancellations
For returns, email us at {email}
- Return Window: Defective items can be returned within 15 days of delivery for a refund. Items must be unused, undamaged, and in original packaging with proof of purchase.
- Return Shipping: Customers cover return shipping costs, which are non-refundable. We recommend using a trackable shipping service.
- Partial Refunds: May apply if items are damaged (beyond our control) or returned past 15 days.
- Refund Process: Once we receive and inspect your return, we will notify you by email. Approved refunds will be processed within 5 business days.
- Non-Refundable Items: Sale items are non-refundable unless stated otherwise.
Exchanges
We replace defective or damaged items. Email us to request an exchange.
Change of Mind
Returns are not accepted for a change of mind.
Cancellations & Order Changes
- Orders can be canceled or changed within 24 hours of purchase.
- A $10 restocking fee applies to cancellations.
- Orders cannot be canceled after 24 hours.
For assistance, email {email}